What to Expect When You Hire TBC Decks

tbcdecks
Jul 30
2 min read

At TBC Decks, we know that hiring a contractor can be stressful. You’re investing your hard-earned money and trusting someone to work on your home—so it matters who you hire. Here's exactly what you can expect when you choose TBC Decks for your project:

👋 1. Friendly, No-Pressure Communication

From the first call or message, we keep things straightforward. Whether you reach out through Facebook, Google, or a direct referral, you'll talk directly with the owner (me, Phil). I’ll listen to your ideas, answer your questions, and give you honest feedback—without the sales pitch.

📏 2. A Clear, Customized Estimate

After we talk through your goals and set up a site visit, I’ll put together a detailed estimate that reflects your specific project. Whether you're leaning toward a low-maintenance Trex or TimberTech composite deck, a premium Azek PVC build, or a traditional wood deck, you'll see a full breakdown of materials, labor, and upgrade options—including premium features like Westbury Railings.

🛠️ 3. Professional, Respectful Worksite

Once the build starts, we treat your property like it’s our own. That means:

Showing up on time
Keeping a clean, organized job site
Being respectful of your neighbors and space
Updating you on progress along the way

We don’t bounce between jobs or send out random crews—you’ll see the same people throughout your project.

📸 4. Quality Work That Speaks for Itself

We pride ourselves on doing things right the first time. That means quality framing, clean lines, and attention to detail that shows up in the final result. Our projects hold up beautifully over time—whether it’s a natural cedar deck or a fully loaded composite setup with Trex, Azek, or TimberTech boards and sleek, modern Westbury aluminum railings.

✅ 5. Final Walkthrough + Follow-Up

Once your deck is complete, we walk it with you to make sure everything looks perfect and feels solid. If there’s anything you notice or want adjusted, we handle it quickly. We stand behind our work and are always just a call or message away—even after the job is done.